Frequently Asked Questions

One thing to consider when dealing with a foundation repair company is how long have they been in business, how much experience do they have or how long has the person estimating your project been in the industry?

Word of mouth goes a long way when dealing with repair companies and contractors. Reputation can be everything!

Smaller companies tend to have less employees which isn’t necessarily a bad thing but that can put a lot of stress on a company and things can easily fall through the cracks. When picking out a foundation repair company to work with, ask if they have a support staff such as an office staff or a service department to help take care of issues that come up.

Make sure the repair professionals hold proper contractor licenses in your area. If they have the proper licenses that typically indicates they are retesting each year and staying up on codes and regulations.

Most homeowners get 2-3 estimates before making a decision. Prices can vary between those companies and the cheapest isn’t always the best. Make sure before choosing that the prices are comparable, and they are recommended similar repairs.

Time can be of the essence when dealing with foundation issues such as a wet basement. Keep in mind every company has different amounts of employees but think of how they treated your situation and how soon can they get to your issue.

Any good contractor will be able to provide you with references and previous satisfied customers. Make sure to ask for a reference sheet to do your homework on the company.

A good place to get a snapshot is to look up on Google to research the reviews and the rating of the company. Keep in mind a company may have a 5-star rating but only has 4 reviews vs the next company who may have a 4.8 rating with 100 reviews. Also look into the Better Business bureau to see what kind of rating is on there and how they handle issues.

Not all basements are created equal and not all foundation repairs companies make the same repair. Some companies are franchises like McDonalds and only offer one kind of repair process. “One size does not fit all!” Make sure when getting estimates, that the company is providing a solution to your problem.

Whenever spending funds on a repair project for your home, double check that the company offers a warranty on their repair and solution. If anything should go wrong, how will the company handle that? One last thing to consider, how can a company offer an extended warranty or guarantee when they have only been in business for 1, 2 or even up to 5 years? Longevity of the company can come into play when talking about issues long down the road.